Configurator

Parcel lockers for businesses, retailers and public sector organisations

Collection points facilitate the handover of goods, materials, documents and equipment, regardless of opening hours or whether staff are present.

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Abholstation in Anthrazit mit Display und sehr vielen Paketfächern im Außenbereich eines Gebäudes Abholstation in Anthrazit mit Display und sehr vielen Paketfächern im Außenbereich eines Gebäudes

Digital handover solutions for goods, materials, documents and equipment

Whether it’s the issue of materials within a company, click-and-collect in retail, or the handover of documents in public institutions – collection points create structured, secure and traceable handover processes.

They enable the creation of modern service processes with less administrative burden whilst at the same time offering greater availability, better service times and greater traceability.

An overview of our parcel lockers

PAKNO The premium solution for digital handover processes. Featuring interfaces, user management and maximum flexibility for complex organisations.
KNOPAK Electronic collection point with PIN-based handover. Ideal for specific user groups and structured processes.
PIKNO Parcel lockers with battery-powered combination locks. For simple, low-maintenance handover processes.
Postal distribution systems Specialised systems for the internal distribution of documents and materials.

The right solution for every application

Every area of application has its own requirements: in businesses, the focus is often on the issue of materials and tools; in the retail sector, on flexible customer service; and in the public sector, on the secure handover of documents and equipment.

Industry & Commerce

Organise materials, tools and internal logistics efficiently.

Typical use cases:

  • Tool issue
  • Provision of materials
  • Spare parts
  • internal logistics
  • Handover procedures at shift changes
Solutions for Industry & Commerce

Retail & Services

Provide products, returns and services regardless of opening hours.

Typical use cases:

  • Click & Collect
  • Book trade
  • Collection of goods
  • Returns
  • Handover of keys
Solutions for Retail & Services

Public Authorities & Education

Manage documents, equipment and materials securely.

Typical use cases:

  • Document issuance
  • Device management
  • Media provision
  • Key collection
  • Material storage
Solutions for public authorities & education

Why parcel lockers are becoming increasingly important

Parcel lockers provide a centralised infrastructure for secure and traceable handover.

Many handover processes are still carried out manually today:

  • Personal handovers help retain staff
  • Search times and waiting times occur
  • Handover procedures are not documented
  • Opening hours limit availability
  • Materials and documents need to be managed
  • Processes do not keep pace with demand
  • Users expect digital services

Configure parcel lockers

Every company has different requirements when it comes to handover processes, user groups and integrations. You can use the configurator to submit an initial project enquiry and provide the key details of your project.

On this basis, we will work together to develop the right solution.

Configure parcel locker

Frequently asked questions about parcel lockers

Parcel lockers are modular handover solutions designed for the secure collection and return of goods, materials, documents and equipment.

Depending on requirements, handover procedures can be organised electronically, via PIN or using combination locks. The systems we offer range from simple compartmentalised systems to fully integrated platforms with user management and interfaces.

Typical functions:

✓ Issuing and return
✓ Documented handover
✓ Provision at any time
✓ Different compartment sizes
✓ Separation of indoor and outdoor areas
✓ Integration into existing processes

Parcel lockers are used in a range of sectors, including industry and manufacturing, retail and services, as well as in public authorities and education. Typical applications range from the issue of tools and materials, through click-and-collect, to the management of documents or equipment.

In principle, parcel lockers and parcel systems fulfil similar functions: they enable the secure handover and collection of items without the need for people to be physically present. However, their areas of application often differ. Collection points are mostly used for the handover of goods, materials, documents or equipment within organisations, whilst parcel systems are more geared towards the receipt of parcels and their handover between delivery drivers and residents in residential areas. There is not always a clear distinction between the two, which is why the terms are sometimes used interchangeably.

We provide bespoke solutions for every application profile:

  • PAKNO for complex handover processes and integrations
  • KNOPAK for PIN-based electronic transfers
  • PIKNO for streamlined collection processes using electronic code locks
  • Mail distribution systems for documents and internal distribution

Yes. PAKNO, in particular, supports integration into existing organisational and handover processes and – depending on the project – integration with existing systems.

Depending on the solution, integration into existing IT structures is possible. This includes, for example, enterprise resource planning, user management and custom process integrations.

Yes. Depending on the solution and project requirements, different identification and authorisation schemes can be implemented.

Yes. Many parcel lockers not only facilitate the collection of goods, materials or documents, but also their return or exchange.

Yes. Parcel lockers allow items to be handed over without the need for anyone to be present in person, thereby reducing the organisational burden.

Depending on the system, handover processes can be organised and standardised across different sites.

Yes. Depending on the product and project, collection points can be set up indoors or outdoors.

Yes. Depending on the approach chosen, various technical parameters and configuration options are available.

Many of our solutions are modular in design. They can be adapted to changing requirements or expanded as necessary.

That depends on the system used. Depending on the product, electronic solutions require a power supply and, where necessary, an internet connection. Other solutions are battery-powered or operate without a mains connection.

The systems are designed to ensure controlled and traceable handover processes. Depending on the solution, user rights, documentation and various authorisation models can be implemented.

Yes. The parcel lockerscan be customised to match your corporate or brand identity
– for example, through the use of colours, lettering, logos or full-surface advertising designs.

You can use the configurator to submit your initial requirements. We will then work with you to plan the right solution based on this information.