Parcel lockers for public authorities and educational institutions
Do you want to make documents, equipment, keys, teaching materials or work equipment available securely, in a traceable manner and regardless of opening hours? Parcel lockers make this possible.
Manage documents, equipment and materials securely and transfer them flexibly
Public authorities, schools, universities and public institutions are increasingly faced with the challenge of expanding their range of services whilst organising their processes in a cost-effective manner.
Parcel lockers give rise to modern service processes with less administrative effort whilst at the same time offering greater availability, better opening hours and greater traceability.
The right solution for your specific application
PAKNO – a parcel locker for complex handover and administrative processes
Typical applications:
- Document issuance
- Citizens’ Services
- Issuing and managing equipment
- Key collection
- Provision of materials
- Teaching Materials Management
Advantages:
- digital & centralised management
- transparent handovers
- Documentation and permissions
- Integration into existing systems
Typical challenges
in public sector organisations and education
Members of the public turn up outside opening hours
Documents must be collected in person
Devices are managed locally
Teachers organise their own teaching materials
Handing over keys involves a lot of coordination
Devices are not charging or are missing
The issue of media and materials has not been documented
Storage is improvised
Administrative burden is increasing
There is a lack of traceability and control
Uses of parcel lockers in government offices and educational establishments
From citizen services and equipment management to the issue of materials – parcel lockers can be used in many different areas. They help to extend service hours and reduce administrative workload.
Collection of documents outside opening hours
Provide notices, records or prepared documents securely – without extending counter opening hours, but with a traceable handover.
Local authority
Public institutions
Citizens’ Advice Bureaux
Tax adviser
Tablet and laptop management in schools
Issue, collect and manage digital devices in a structured manner – including secure storage between uses.
Schools
Educational provider
Universities
Key collection and access management
Ensure that keys, access cards or work equipment are provided in a controlled and documented manner.
Schools
Caretaker services
public enterprises
Collection of media and books
Make books, learning materials or media available regardless of opening hours.
Libraries
Higher education institutions
Educational institutions
Charging and storing devices safely
Store, charge and distribute tablets, laptops or mobile devices centrally and in an organised manner.
Schools
Universities
Administration
Distribution of materials and teaching resources
Organise work materials, laboratory equipment and teaching resources in a secure and traceable manner.
Schools
Universities
Educational institutions
Enhancing public services through digital means
Collection of documents and provision of simple administrative services outside normal opening hours.
The local authority
Public administration
Citizens’ Advice Bureaux
Internal mail and document distribution
Distribute written materials and internal documents in a structured manner within larger organisations.
Public authorities
Higher education institutions
Public institutions
Why public authorities and educational institutions use parcel lockers
More service, not more administration! Parcel lockers provide additional services without the need for permanent extra staff – or longer opening hours. Documents, equipment, materials or work tools can be made available securely and in a traceable manner.
Bespoke parcel locker – for public authorities and educational institutions.
Every organisation has different requirements regarding user groups, access rights and handover processes.
Using the configurator, you can specify the key details of your project – for example, the area of application, the number of users, the preferred delivery method, and the requirements for documentation and administration.
On this basis, we work together to develop the right solution – from simple device distribution to a fully integrated handover infrastructure.
Configure parcel lockerFrequently asked questions about parcel lockers at government offices and schools
In which situations are parcel lockers in government offices and educational institutions suitable?
Parcel lockers are ideal wherever documents, devices, keys, media or materials need to be made available securely and in an organised manner. Typical applications include document collection, public services, device management, tablet collection, key collection, material provision, library services and internal mail distribution.
Can documents be collected outside opening hours?
Yes. Parcel lockers enable documents, notices or forms to be made available securely, even outside normal opening hours. This allows service hours to be extended and reduces the pressure on service desks.
Can tablets, laptops or other devices be managed?
Yes. PAKNO, in particular, enables devices to be issued and managed in a structured manner. Depending on the specific use case, the issuing, return and documentation of devices can be supported digitally. Applications for secure storage and centralised organisation are also possible.
Can devices be charged at the same time?
Depending on the project and the specifications, equipment compartments can be fitted with charging facilities. This means that tablets, laptops and other mobile devices can not only be stored securely, but also charged at the same time, ensuring they are always ready for use.
Can members of the public or users collect documents themselves?
Yes. Depending on the system, users are provided with, for example, a PIN code or some other form of authorisation, and can collect documents or materials themselves – without the need for a face-to-face handover.
Is it possible to use it in a way that complies with the GDPR?
Yes. Our systems can generally be used in a manner that complies with the GDPR. The specific data protection arrangements depend on the particular use case and the operator’s organisational requirements. Depending on the project, different user and authorisation models can be implemented.
Can access be documented and traced?
Yes. Depending on the type of solution used, handover procedures, withdrawals and user actions can be documented in varying levels of detail. This results in traceable processes and greater transparency in day-to-day operations.
Can existing systems be integrated?
Yes. PAKNO, in particular, is – depending on the project – well-suited for integration into existing administrative, user and organisational processes. This ensures that there are no isolated, stand-alone solutions, but rather integrated handover processes.
Are these systems also suitable for schools and educational establishments?
Yes. Typical areas of application include tablet and laptop management, media distribution, the provision of teaching materials, locker solutions and the organisation of shared devices.
Can multiple sites be managed together?
Yes. Depending on the system, processes and user management can be organised across several buildings or sites. This is of particular interest to local authorities, educational institutions and larger public organisations.
Can the systems be customised?
Yes. The systems can be adapted to structural requirements and design specifications.
Possible options include, amongst others:
- Customised technical specifications and system designs
- Adaptation to buildings and sites
- Paint finish in a RAL colour of your choice
- Incorporating logos and lettering
- personalised information and user interfaces
- Implementation in line with the organisation’s corporate identity
The high level of customisation applies not only to functionality but also to the visual appearance.