Package Solutions for business

Transfer of goods for trade and commerce

PAKNO as Pickup Station

Subject allocation

The operator creates his customers with e-mail address or telephone number via his portal access and receives a storage code with which he opens a compartment of the system and inserts the goods.

Collection and Returns

The customer automatically receives an e-mail or SMS with the opening PIN. Returns and exchanges are also possible via the customer portal.

Control Unit

PAKNO systems are controlled by an intuitive 10 inch touch display built into a function box.

Service and Maintenance

First Level Service: In case of problems and queries, KNOBLOCH is available as the first point of contact for the customer. Alternatively, he can contact our system partner directly by phone or electronically (via backend).

Second level service is provided by our system partner for a fee.

When high availability is required: we offer a maintenance contract as an add-on option, which includes, among other things, annual preventive on-site maintenance.

What PAKNO needs

Power Supply: You need a power supply connection (230 V). A corresponding power supply unit is included in the scope of delivery.
Internet Connection: Depending on the license model (service contract), the Internet connection is via LTE (mobile radio)* or via LAN connection. The router is included in the scope of delivery in each case.
* configured SIM card is included
Service Contract: It is concluded between the operator and KNOBLOCH and is a prerequisite for using the system. Two license models are possible:
Premium: PAKNO as a plug & play solution with LTE connection (via mobile radio). The SIM card and applicable fees are included in this license model.
Light: Internet connection is via LAN connection (router is supplied, operator must provide LAN connection on site) or via LTE router provided by customer.

Both license models include hosting and monitoring with the following Services:

  • Hosting and Technical Operation
  • Provision of software and security updates
  • Provision of hotfixes and Patches
  • Data Backup
  • Ongoing system checks for early detection and prevention of malfunctions

The ongoing operating costs are apportionable within the meaning of §556 BGB.

Freely Configurable

PAKNO pick-up stations can be freely configured with all equipment options and thus adapted to individual needs.


PAKNO PLUS offers the possibility of assembling a pick-up station from preconfigured modules without further equipment.

Now configure your own mailbox system Configure the system